Postage, Returns and Exchanges

Postage costs are for delivery all over Australia using Australia Post or a Courier.

Postage is capped at $9.95.

All sales over $150 receive FREE postage


If for any reason you are unhappy with your purchase, simply return the item within 7 days for an exchange or refund.
Items must be unused with tags still attached and returned in the same condition as they were sent.
A credit note or refund will only be given on the item value. Delivery charges are not refundable. An additional delivery cost will be charged for exchanged items. If the original order had free delivery, the additional delivery will incur a delivery charge.

If an item is faulty exchange and delivery costs will be paid by From Baby to Kids.

If you would like to return or exchange an item within 7 days of date of purchase, please email